ORDERING:
How far in advance should I order my invitations?
How many extra invitations should I order?
When is the last point we can make changes to our order?
How can I cancel my order? What is your refund policy?
How will my order be shipped?
Will you ship international orders?
Can you do rush orders?
What if I need more invitations?
Can I order a sample?
Do you have a minimum order?
Can I make changes to my order?
How do I know my credit card information is safe?
How do I know how much my invitation will cost?
Can I get an estimate before a job is designed?
INVITATIONS:
Can I use an invitation that is in your portfolio?
Can you address invitations for me?
What are our different printing options?
Can we get additional envelopes if we run out?
Will you let me know ways I can save money on my invitations?
Can you stamp and mail invitations for me?
Do your invitations take standard postage?
How do I put seals on my invitations?
Do we need to include a map, and how can we do that?
Can we do an e-mail or telephone RSVPs for our event?
How do I set my RSVP date?
How do I know how to word my invitations?
Can you print my return address?
What kind of proof will I get?
BUSINESS:
When are you open?
What is your privacy policy?
Do you have a catalog?
What forms of payment do you accept?
Do you have a guarantee? What if I find an error on my invitation?
Do you have gift certificates?
Where are you located?
How far in advance should I order my invitations?
Because all of our invitations are hand made, you should allow 4-6 weeks for your order. Because wedding invitations should be sent to your guests 4-6 weeks before the event, your order should be placed 8-12 weeks before the wedding date. See the chart at the bottom of the How to Order page for more information on suggested timing.
How many extra invitations should I order?
To be safe, order 5-10% over what you think you'll need. Then you'll have extras for guests you think of at the last minute, or to keep for a memory. Remember, when determining number to order, invitations are usually sent one per couple or family, not per person.
When is the last point we can make changes to our order?
You can make wording changes until you sign the proof form stating your order is just how you would like it. After the order is placed, however, any changes in color or paper will delay your order, as we will need to reorder also. So carefully choose the invitation you are happy with before you place an order.
How can I cancel my order? What is your refund policy?
Because all our work is custom, once a proof has been approved by you, the client, we cannot cancel it. Before proof approval, orders can be cancelled and refunds or charge credits will be given, less a $75.00 processing fee. Note: PayPal limits refunds to 60 days from date of purchase.
How will my order be shipped?
We are constantly looking for reliable and affordable shipping options, in order to keep our costs as low as possible. Your time constraints and the speed of shipment is also, of course, a factor we consider when shipping. We most often will use DHL, UPS or USPS. We will include a shipping charge in the estimate, so you know what to expect.
Will you ship international orders?
We can give you a quote for international shipping. Contact Us for that.
Can you do rush orders?
Yes, we can, depending on your timeframe and our workload. Please call or e-mail us for an estimate. Additional costs may apply.
What if I need more invitations?
It is best to order more invitations than you think you will need, because printing more is costly and time consuming. If you need more, please call or e-mail us and we can give you an estimate.
Can I order a sample?
Yes! We encourage you to order a sample before placing your order. Due to the cost of producing and shipping the samples, we must charge a small fee for each sample, which is deductible from your final order, up to $25. The sample charge is listed by each invitation.
Do you have a minimum order?
In order to keep our prices affordable, we must order in quantity, and therefore the cost per invitation drops as the quantity rises. But we can produce any number of invitations for you...large or small!
Can I make changes to my order?
Because we offer a personalized service, the order cannot be cancelled or changed after the client has approved the final proof. If the order is cancelled before the proof is signed, Funvitations will refund any money paid, less the down payment. We cannot move ahead with the printing process until the client has given their written approval on the final proof. What is on the final proof WILL appear on the invitations, so it is VERY important to carefully check over ALL aspects of the proof before giving your approval. Also, it is important to return the signed proof to us in a timely manner. Any delays a the proof stage may mean delays in your delivery.
How do I know my credit card information is safe?
We use PayPal for our financial transactions, and they are monitored 24/7, and have state of the art technology to keep transaction and financial information safe and private.
How do I know how much my invitation will cost?
Although the variables such as quantity, papers, printing method and assembly are too vast to list a price for each invitation up front, we always recommend starting with your budget. That way we will design invitations to fit your budget...not the other way around. We can develop an invitation on almost any budget! See this page for more information.
Can I get an estimate before a job is designed?
Although it's difficult to estimate an invitation that hasn't been designed yet, if you know the quantity and the approximate look of your invitation, we can put a free estimate together for you. There is no obligation to purchase anything before designing begins.
Can I use an invitation that is in your portfolio?
Yes, All the invitations shown are the property of Funvitations, and can be reproduced for your event also.
Can you address invitations for me?
At this time, we do not have an addressing service available. We can offer recommendations of those who do this service, however. We do print the address on the envelopes for the reply cards, and the return addresses on the invitations.
If you are considering hiring a calligrapher to address your invitations, be sure to build extra time into your deadline to give them plenty of time to address them--at least a month.
What are our different printing options?
We currently only have flat offset and electronic printing available. Different options are chosen depending on the design of the invitation.
Can we get additional envelopes if we run out?
We will provide you with a few additional envelopes with your order. If you need more beyond that, we may be able to provide those also for a nominal fee. Please contact us.
Will you let me know ways I can save money on my invitations?
Absolutely! In 20 or so years in the graphic design industry, we have learned a thing or two about how to save money. That is why we are confident we can design an invitation you love within a budget you need.
Can you stamp and mail invitations for me?
At this time, we do not have that service available.
Do your invitations take standard postage?
The postage required on any invitation will vary with the number of enclosure cards, the thickness of the envelopes and the size of the envelope. We recommend having them weighed and examined by the post office before stamping to ensure correct postage. We cannot be responsible for the cost of additional postage.
How do I put seals on my invitations?
If you request a wax, or faux wax seal for an invitation, we will apply those before shipping them to you. An additional cost is $1 per seal will be charged. Because we cannot put a seal on the outer envelope, and not all invitations contain an inner envelope, not all invitation styles are candidates for wax seals. Please contact us for questions about that.
Do we need to include a map, and how can we do that?
If you would like to include a map, we can include that as an enclosure card, or as an insert in the invitation. If you would like to include a map illustration, you will need to provide that to us, or have us hand draw it for an additional charge. We cannot print a copyrighted image (such as MapQuest or Google) on the map. Written directions can be sent to us, printed on the card and included in the set.
Can we do an e-mail or telephone RSVPs for our event?
Sure. We can do whatever you like! That is a non-traditional option. If you choose that option for a wedding set, you will not need a reply card and envelope.
How do I set my RSVP date?
The date driving your RSVP is when you need to have your seat count finalized to give to your venue and/or caterer. You should probably set your RSVP date at least a week prior to the date you need to provide a seat count, to allow for late RSVPs and for tracking people down who forgot to reply.
How do I know how to word my invitations?
We have a text sample wording page with several ideas, and suggest the website VerseIt . Some couples prefer non traditional wording to make their invitation more personal or casual--so feel free to write your own!
Can you print my return address?
Yes, on the outer mailing envelope. It will be included in your invitation estimate.
What kind of proof will I get?
You will receive a proof of the printed invitation in a .pfd format, or by mail if e-mail is not available to you. At your request, we can also send paper samples in the mail. If you like, we can do a sample before you purchase, for an additional charge.
When are you open?
Monday- Friday, 9 am-5 pm CST. We are closed on weekends and holidays, but we can talk or meet with you by appointment on weekends . We check our email often and reply quickly during business hours.
What is your privacy policy?
Funvitations does not sell or exchange names or any information you provide us for your invitations or your personal account to any third party. Since all our financial transactions are handled by PayPal, we do not store any credit card or financial information. I understand that Funvitations may use my email and mailing address for information and promotions that may be of interest to me from time to time.
Do you have a catalog?
At this time, we don't have a printed catalog. We suggest you browse our invitation portfolio online!
What forms of payment do you accept?
We work with PayPal to accept credit cards (Visa, Mastercard, American Express and Discover) and cash transfers. You do not need to have a PayPal account. For samples, you can order online. For custom invitations, we will invoice you via email.
Do you have a guarantee? What if I find an error on my invitation?
We want you to be happy with your order, and your experience with us. As as result we will work to resolve any issue that arises. If Funvitations has made an error in the printing of the invitation, or the quality of the invitation has somehow been compromised, we will take full responsibility and reprint the invitations at no additional cost, or find a comparable solution.
Do you charge sales tax? Orders delivered within the state of Wisconsin will be subject to a 5.5% sales tax.
Do you have gift certificates?
We can provide those in any amount! Perfect for new babies or engagement gifts! Contact Us for more information.
Where are you located?
We are located in Eau Claire, Wisconsin, near the Minneapolis/ St. Paul metro area. We are able to work with customers throughout the United States and Canada. Our mailing address is:
Funvitations
2809 E. Hamilton Avenue, #218
Eau Claire, WI 54701-6863
Telephone: 715-529-0020 from 9 am to 5 pm CST, Monday - Friday
How far in advance should I order my invitations?
How many extra invitations should I order?
When is the last point we can make changes to our order?
How can I cancel my order? What is your refund policy?
How will my order be shipped?
Will you ship international orders?
Can you do rush orders?
What if I need more invitations?
Can I order a sample?
Do you have a minimum order?
Can I make changes to my order?
How do I know my credit card information is safe?
How do I know how much my invitation will cost?
Can I get an estimate before a job is designed?
INVITATIONS:
Can I use an invitation that is in your portfolio?
Can you address invitations for me?
What are our different printing options?
Can we get additional envelopes if we run out?
Will you let me know ways I can save money on my invitations?
Can you stamp and mail invitations for me?
Do your invitations take standard postage?
How do I put seals on my invitations?
Do we need to include a map, and how can we do that?
Can we do an e-mail or telephone RSVPs for our event?
How do I set my RSVP date?
How do I know how to word my invitations?
Can you print my return address?
What kind of proof will I get?
BUSINESS:
When are you open?
What is your privacy policy?
Do you have a catalog?
What forms of payment do you accept?
Do you have a guarantee? What if I find an error on my invitation?
Do you have gift certificates?
Where are you located?
How far in advance should I order my invitations?
Because all of our invitations are hand made, you should allow 4-6 weeks for your order. Because wedding invitations should be sent to your guests 4-6 weeks before the event, your order should be placed 8-12 weeks before the wedding date. See the chart at the bottom of the How to Order page for more information on suggested timing.
How many extra invitations should I order?
To be safe, order 5-10% over what you think you'll need. Then you'll have extras for guests you think of at the last minute, or to keep for a memory. Remember, when determining number to order, invitations are usually sent one per couple or family, not per person.
When is the last point we can make changes to our order?
You can make wording changes until you sign the proof form stating your order is just how you would like it. After the order is placed, however, any changes in color or paper will delay your order, as we will need to reorder also. So carefully choose the invitation you are happy with before you place an order.
How can I cancel my order? What is your refund policy?
Because all our work is custom, once a proof has been approved by you, the client, we cannot cancel it. Before proof approval, orders can be cancelled and refunds or charge credits will be given, less a $75.00 processing fee. Note: PayPal limits refunds to 60 days from date of purchase.
How will my order be shipped?
We are constantly looking for reliable and affordable shipping options, in order to keep our costs as low as possible. Your time constraints and the speed of shipment is also, of course, a factor we consider when shipping. We most often will use DHL, UPS or USPS. We will include a shipping charge in the estimate, so you know what to expect.
Will you ship international orders?
We can give you a quote for international shipping. Contact Us for that.
Can you do rush orders?
Yes, we can, depending on your timeframe and our workload. Please call or e-mail us for an estimate. Additional costs may apply.
What if I need more invitations?
It is best to order more invitations than you think you will need, because printing more is costly and time consuming. If you need more, please call or e-mail us and we can give you an estimate.
Can I order a sample?
Yes! We encourage you to order a sample before placing your order. Due to the cost of producing and shipping the samples, we must charge a small fee for each sample, which is deductible from your final order, up to $25. The sample charge is listed by each invitation.
Do you have a minimum order?
In order to keep our prices affordable, we must order in quantity, and therefore the cost per invitation drops as the quantity rises. But we can produce any number of invitations for you...large or small!
Can I make changes to my order?
Because we offer a personalized service, the order cannot be cancelled or changed after the client has approved the final proof. If the order is cancelled before the proof is signed, Funvitations will refund any money paid, less the down payment. We cannot move ahead with the printing process until the client has given their written approval on the final proof. What is on the final proof WILL appear on the invitations, so it is VERY important to carefully check over ALL aspects of the proof before giving your approval. Also, it is important to return the signed proof to us in a timely manner. Any delays a the proof stage may mean delays in your delivery.
How do I know my credit card information is safe?
We use PayPal for our financial transactions, and they are monitored 24/7, and have state of the art technology to keep transaction and financial information safe and private.
How do I know how much my invitation will cost?
Although the variables such as quantity, papers, printing method and assembly are too vast to list a price for each invitation up front, we always recommend starting with your budget. That way we will design invitations to fit your budget...not the other way around. We can develop an invitation on almost any budget! See this page for more information.
Can I get an estimate before a job is designed?
Although it's difficult to estimate an invitation that hasn't been designed yet, if you know the quantity and the approximate look of your invitation, we can put a free estimate together for you. There is no obligation to purchase anything before designing begins.
Can I use an invitation that is in your portfolio?
Yes, All the invitations shown are the property of Funvitations, and can be reproduced for your event also.
Can you address invitations for me?
At this time, we do not have an addressing service available. We can offer recommendations of those who do this service, however. We do print the address on the envelopes for the reply cards, and the return addresses on the invitations.
If you are considering hiring a calligrapher to address your invitations, be sure to build extra time into your deadline to give them plenty of time to address them--at least a month.
What are our different printing options?
We currently only have flat offset and electronic printing available. Different options are chosen depending on the design of the invitation.
Can we get additional envelopes if we run out?
We will provide you with a few additional envelopes with your order. If you need more beyond that, we may be able to provide those also for a nominal fee. Please contact us.
Will you let me know ways I can save money on my invitations?
Absolutely! In 20 or so years in the graphic design industry, we have learned a thing or two about how to save money. That is why we are confident we can design an invitation you love within a budget you need.
Can you stamp and mail invitations for me?
At this time, we do not have that service available.
Do your invitations take standard postage?
The postage required on any invitation will vary with the number of enclosure cards, the thickness of the envelopes and the size of the envelope. We recommend having them weighed and examined by the post office before stamping to ensure correct postage. We cannot be responsible for the cost of additional postage.
How do I put seals on my invitations?
If you request a wax, or faux wax seal for an invitation, we will apply those before shipping them to you. An additional cost is $1 per seal will be charged. Because we cannot put a seal on the outer envelope, and not all invitations contain an inner envelope, not all invitation styles are candidates for wax seals. Please contact us for questions about that.
Do we need to include a map, and how can we do that?
If you would like to include a map, we can include that as an enclosure card, or as an insert in the invitation. If you would like to include a map illustration, you will need to provide that to us, or have us hand draw it for an additional charge. We cannot print a copyrighted image (such as MapQuest or Google) on the map. Written directions can be sent to us, printed on the card and included in the set.
Can we do an e-mail or telephone RSVPs for our event?
Sure. We can do whatever you like! That is a non-traditional option. If you choose that option for a wedding set, you will not need a reply card and envelope.
How do I set my RSVP date?
The date driving your RSVP is when you need to have your seat count finalized to give to your venue and/or caterer. You should probably set your RSVP date at least a week prior to the date you need to provide a seat count, to allow for late RSVPs and for tracking people down who forgot to reply.
How do I know how to word my invitations?
We have a text sample wording page with several ideas, and suggest the website VerseIt . Some couples prefer non traditional wording to make their invitation more personal or casual--so feel free to write your own!
Can you print my return address?
Yes, on the outer mailing envelope. It will be included in your invitation estimate.
What kind of proof will I get?
You will receive a proof of the printed invitation in a .pfd format, or by mail if e-mail is not available to you. At your request, we can also send paper samples in the mail. If you like, we can do a sample before you purchase, for an additional charge.
When are you open?
Monday- Friday, 9 am-5 pm CST. We are closed on weekends and holidays, but we can talk or meet with you by appointment on weekends . We check our email often and reply quickly during business hours.
What is your privacy policy?
Funvitations does not sell or exchange names or any information you provide us for your invitations or your personal account to any third party. Since all our financial transactions are handled by PayPal, we do not store any credit card or financial information. I understand that Funvitations may use my email and mailing address for information and promotions that may be of interest to me from time to time.
Do you have a catalog?
At this time, we don't have a printed catalog. We suggest you browse our invitation portfolio online!
What forms of payment do you accept?
We work with PayPal to accept credit cards (Visa, Mastercard, American Express and Discover) and cash transfers. You do not need to have a PayPal account. For samples, you can order online. For custom invitations, we will invoice you via email.
Do you have a guarantee? What if I find an error on my invitation?
We want you to be happy with your order, and your experience with us. As as result we will work to resolve any issue that arises. If Funvitations has made an error in the printing of the invitation, or the quality of the invitation has somehow been compromised, we will take full responsibility and reprint the invitations at no additional cost, or find a comparable solution.
Do you charge sales tax? Orders delivered within the state of Wisconsin will be subject to a 5.5% sales tax.
Do you have gift certificates?
We can provide those in any amount! Perfect for new babies or engagement gifts! Contact Us for more information.
Where are you located?
We are located in Eau Claire, Wisconsin, near the Minneapolis/ St. Paul metro area. We are able to work with customers throughout the United States and Canada. Our mailing address is:
Funvitations
2809 E. Hamilton Avenue, #218
Eau Claire, WI 54701-6863
Telephone: 715-529-0020 from 9 am to 5 pm CST, Monday - Friday
Funvitations© & TM 2003 All card designs are original and copyrighted 2003-2010 and may not be reproduced without written permission from Funvitations.
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